When it comes to the Internet, it is possible for just about anyone to write about you and post comments about your business. Now, if it is just you, chances are not too many people are going to post random negative comments about you online that will hurt your overall, personal reputation (unless you are a high-end celebrity and are always in the spotlight). However, it is different when it comes to a business. If you run a business, people are going to talk about your company all the time, from reviews to posting on their social media accounts, Yelp and other services. All of this can change the way your business is perceived. You need to avoid negative comments and make sure you are up to date on when bad things are said so you can properly manage your online reputation. Doing this on your own takes times and it takes you away from what you should be doing at work. That is exactly why it is necessary for you to bring in the professional services of an online reputation manager. With this kind of a company, it is possible to always make sure your business is in the best spotlight possible.
How They Manage
Status Labs is able to monitor the Internet and receive notifications whenever someone mentions your business in a post. It can be in a social media post, through their blog, a review or anything else. It doesn’t need to be hash tagged or anything else of that nature. When they post a comment or mention you, the online reputation professionals can see whether it is good or bad and then do something accordingly, if something needs to be done. If it is positive, the company can either leave it as is or even connect with the person who mentioned your business in order to thank them for the positive word of mouth.
Now, if it is a negative comment, the online reputation manager team can do what they can to have it removed if it is negative. Now, there is a fine line of preventing negative content from being published that isn’t accurate and allowing someone to have their personal say. Status Labs is able to walk this fine line and do everything in their power to make sure your business is always seen as the best, most professional company possible, no matter what services you offer.