I’ve been to many urgent care facilities over the years. The visits have either been for my child or me. After a few years of regular trips to urgent care for our clumsy but cute son, I finally started having my husband take our son in when he needed to go. I was so tired of sitting and waiting for hours in urgency care centers. Normally, we would go to urgent care, and they would then refer us to a doctor, who would then recommend us to go elsewhere to get testing done. They may even just hand out medicine with no real proof of why we came to urgent care in the first place.
Last month our son fell and hit his cheek on the coffee table, and his cheek was bleeding but not so much that it was an emergency. My husband took him into The Northstar Urgent Care through Nobilis Health. He sent me a text when they got there, and not even ten minutes later he called me and told me they were seeing the nurse. Within half an hour, the doctor was in there talking with our son. My husband said that the staff was so friendly and polite, and they talked to my son quietly, and they didn’t make him uncomfortable at all.
Not only did they treat my husband and my son with great respect and care but the doctor didn’t push them out the door either. The doctor got a kit and looked at my son’s cheek. He determined that it would be the best to do glue stitches instead of actual stitches, which is great since our son is only 5 years old. I was so impressed with the way that they handled the entire situation.
My husband said that when they went into the urgent care our son was in tears, just as he was when he left the house. This was expected as there was quite a bit of blood on his shirt, his hands, and on his face. The doctor explained that there was so much blood because of how much flesh was on the cheek. The doctor had only taken a few minutes to get our son to stop crying. My husband thanked the doctor, and they were out of the urgent care, not even an hour after they arrived.
From now on, any trip that we need to make to urgent care will be to The Northstar Urgent Care through Nobilis Health. The staff was so amazing with how well they treated my husband and our son. They didn’t make them wait long at all, and my son left the center looking forward to some ice cream, so I know that I can take my son there again. I don’t have to be worried about getting upset with the doctors in urgent care because of how great the nurses and doctors are. I’m thankful for Nobilis Health bringing Northstar Urgent Care to families and children in need.